Privacy Policy
Privacy Policy
Effective Date: 1/12/2024
KLWDS (operated by LYVE) (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services (collectively, the “Platform”).
By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.
1. Information We Collect
We collect the following types of information when you use the Platform:
- Personal Information
This includes information that identifies you as an individual, such as:
- Full name
- Email address
- Phone number
- Billing information (e.g., credit card details for subscription payments)
- Profile details (e.g., profession, skills, and portfolio links)
- Non-Personal Information
This includes data that does not directly identify you, such as:
- Device information (e.g., browser type, operating system)
- IP address
- Usage data (e.g., pages visited, time spent on the Platform)
2. How We Use Your Information
We use your information to:
- Provide and improve our Platform.
- Facilitate connections between content creators and brands.
- Process subscription payments and manage recurring billing.
- Send important updates, notifications, and promotional materials.
- Respond to customer support inquiries.
- Comply with legal obligations and enforce our Terms of Use.
3. Payment Information
To facilitate subscription payments for recurring services, we collect and process credit card information securely through a third-party payment processor.
- What We Collect
- Credit card details, including cardholder name, card number, expiration date, and CVV.
- How Your Payment Information Is Handled
- Third-Party Payment Processors: Payment details are processed and stored by secure third-party providers that comply with international data security standards (e.g., PCI-DSS).
- Recurring Billing: When you subscribe to a monthly plan, your credit card will be automatically charged on a recurring basis until you cancel your subscription.
- Your Responsibilities
- Ensure that your payment information is accurate and up-to-date.
- Notify us of any issues, such as failed payments or unauthorized transactions.
- Refunds
Refunds for payments are governed by our refund policy outlined in the Terms of Use.
We do not store your full credit card information on our servers. Any sensitive data is securely handled by our payment processing partners.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
- What Are Cookies?
Cookies are small files stored on your device that help us track user preferences and activity.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the Platform to function properly.
- Analytics Cookies: Help us understand user behavior and improve our services.
- Advertising Cookies: Enable us to deliver relevant advertisements.
- Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Platform.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers
With third-party service providers who assist in operating the Platform, such as payment processors and hosting services.
- Legal Requirements
If required to comply with legal obligations, enforce our Terms of Use, or protect our rights, users, or others.
- Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
6. Your Rights
As a user in Lebanon, you have the following rights:
- Access and Update
You may access and update your personal information through your account settings.
- Data Deletion
You may request the deletion of your personal data, subject to legal or regulatory retention requirements.
- Withdraw Consent
You can withdraw your consent for certain data uses, such as receiving marketing emails, by contacting us or using the “unsubscribe” link in our communications.
7. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal data, including encryption for sensitive payment information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
9. Third-Party Links
10. Children’s Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
11. International Users
While KLWDS operates in Lebanon, users from other countries may access the Platform. By using the Platform, you consent to your data being transferred and processed in Lebanon, where privacy laws may differ from your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Platform after changes are made constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
- Email: info@klwds.com
- Phone: 0096176066652
By using KLWDS, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.